The right information

Our enterprise knowledge base can help you find the information you are looking for

• Collaborative Support Environment
• Rich search of articles and notes
• History of notes and files attached to each of your servers

Proactive Updates

Our team has access to the latest information on update and patching

• Access to partner resources, such as Microsoft
• We develop an update plan that suits your needs
• We have a rich lab built for testing new patches
• We actively communicate with you before any work is performed on your infrastructure

Keeping you informed

We have developed proactive communication using a number of unique methods:

• Workflow driven emailing
• SMS and MMS alerts on demand
• social networking and instant messaging options on request